State Farm® Insurance Agent Paula Faivre
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TONI Shuler
February 16, 2026
"Zandra was Fabulous and I Love her pleasant demeanor! I had questions about my policies and she didnt hesitate! This is the place to get your insurance!"
"Oh what a great compliment! Thank you Toni. Zandra works hard to make our customers happy & she really cares about doing a good job. Thanks for recognizing her!! We are grateful for you. "
BriBrilove Xo
January 28, 2026
"Morticia and her team were very nice and welcoming. They set me up with a really good deal so I’m not paying a lot for my insurance and I really appreciate how they made me comfortable as well and taught me the important things that I need to learn about insurance and just saving you more! I really do appreciate them. They even gave me ways to contact them just in case I had any questions that were unanswered!"
"BriBrilove you got me! I think you meant Monica ❤️ We are so thankful for your review & I am so glad you felt welcome. Thats really important to our whole team. Thank you!!"
David Shafer
January 21, 2026
"The staff here are very polite, friendly and knowledgeable"
"David - thank you for the review!! We try hard to be friendly & we are glad you felt that way about us. "
Yang Liu
December 23, 2025
"We had a very smooth experience with Annia, she helped us a lot, we started the quote a little late, but she still got us quick quote and application before Christmas holiday, and explained every question we asked. We really appreciate!"
"Im so glad Annia was able to help you. We are truly grateful for your business. "
Moises Ochoa
December 12, 2025
"Muy buena atención"
"Gracious! "
Melita W
November 26, 2025
"I needed to replace a vehicle and update my address as well. Spoke with a very nice young lady named Monica Artis who help me in just a few short minutes 😀 She also checked to see if I was eligible for any discounts to help me save money on my policy. Thank you so much StateFarm for hiring such a wonderful and knowledgeable young lady. Thanks again Monica!!!"
"Thank you so much for your kind review! We are so grateful for you!"
M Moon-Morrison
November 5, 2025
"Miss Monica was soooooo sweet and attentive ! Literally the best , thank you so much again !!!"
"We agree! She is sweet & attentive. Thank you for recognizing her in your review. She cares about doing a good job & we love that she made your feel valued. Thanks for the review!! We are grateful for your business. "
Erykah Hopkins
November 4, 2025
"Mrs.Monica was very helpful & went out her way too make sure I was satisfied with the service I needed done . State-farm made a great choice having her apart of their team too help clients like myself 😊 keep up the great work ."
"Such a wonderful compliment for Monica. Thank you Erykah! She really does care about our customers so thank you for recognizing her. We will take good care of you. Thank you for trusting us!"
LeMont Grandison
October 9, 2025
"Eric was great worked very hard to get me straight i most definitely appreciate his professionalism and patience."
"LeMont thank you for your compliments on Eric. He was looking forward to your post w a picture lol!! He enjoyed meeting you & we truly appreciate your business. We will take good care of you! "
Dawn White
September 30, 2025
"Eric was very thorough with assisting me with a great rate for my auto insurance making sure my policy suited my needs."
"Dawn thank you so much for recognizing Eric & for your review. Eric really cares about providing good service & I am so glad he was able to help you. Thank you for trusting us with your insurance needs. We will work hard to keep you happy. "
Scott Lee
September 23, 2025
"Much appreciation to Eric for his help in finding us a much more affordable car insurance through State Farm. His communication was superior and was very personable to work with. Because of the ease and savings, we have switched agents and home policies over to Eric. Looking forward to working with this office!"
"Scott thank you for recognizing Eric! He really does care about doing a good job & taking care of people. We are truly grateful for your trust & your business. "
Hector Orozco
September 19, 2025
"Good afternoon. I would like to express my sincere gratitude for the assistance I received today. The service provided was of excellent quality, and I am very satisfied with the guidance I was given to use the platform and obtain my car insurance. I truly appreciate the dedication and attention of the representative who assisted me."
"Thank you Hector! We are very thankful for your kind words & grateful for your business. We do care & we try to give each customer a good experience. We appreciate customers like you!"
Alex Domino
September 9, 2025
"I requested some changes to my Insurance declaration pages and Monica artis and Paula handled it and delivered it to me within 24 hours. We had to make a change and that too was taken care of very quickly. I couldn’t be happier with their services. Very professional and very nice over the phone and very quick to respond. Thank you so much."
"Alex, you are so easy to work with, we appreciate you! Thank you for taking time out of your day to give us five stars and especially for recognizing Monica. She really does care about providing good service. Thank you again!! "
Jared
August 1, 2025
"ms. annia and ms paula are amazing! awesome! they’re doing a great job with their work. what i like about them are their patience, compassion, humility, respect and most important of all when it comes to auto insurance is “HONESTY”"
"Wow Jared, thank you so much for your review. You are so polite & easy to talk to, we love customers like you. I am so glad we were able to help you & thank you for putting your trust in us. "
Jay rivers
July 28, 2025
"Today I called for auto quote and got the best experience I’ve ever had with an insurance company ever. My agent name was Jake super professional and business oriented. The price was immaculate and the customer service was out the roof. If you guys have to call State Farm ask for Jake, he’s super cool A very respectful and polite. I feel like I’m friends with my insurance agent now."
"Jay, thanks for this wonderful review. Especially for calling out Jake. He is really that cool & we love him too. Im so glad he made your experience good. We will take good care of you here. Thank you for trusting us with your insurance needs. "
Larry Artis
June 27, 2025
"Monica A helped me with every question I had and made the process so easy and great for me. She is so kind and helpful"
"Thank you Larry! Monica cares very much about doing a great job so thank you for recognizing her work. We appreciate you!"
Howie Forren
June 2, 2025
"Edit… 2 weeks and I have still not heard from owner like she said she was…. Quoted me $209 for insurance on my camper after I payed it took 3 weeks to get my insurance cards then I get a bill saying they raised my premium 2 days later. It almost doubled added $204 raising premium to $498. Also no help from her office after I made first payment. To top it off the app and online will not let me log in. Says to call when I do I just get a chat bot or they forward me to local office that just says I have to call the 800 number!"
"Howie I will look into this for you & give you a call in the morning. This is certainly not normal & I will do what I can to get this corrected for you right away. "
Ashley L
May 28, 2025
"Jake is the best!"
"We agree! Jake loves our customers & it shows. Thank you for recognizing him Ashley!! We appreciate you ✨️"
Jacqueline Vogeley
May 21, 2025
"zandra was an amazing help!"
"Thank you for recognizing Zandra. She is very thorough & tries very hard to provide great service. We truly appreciate your business & your kind 5 star review! "
Natacha Luster
May 11, 2025
"Annia fué muy amble y muy clara para explicar y responder todas mis preguntas. Me dio mucha informacion de las distintas opciones de cobertura. Muchas gracias!"
"I am glad to hear Annia treated you well & thank you for your wonderful review."
Yarelys Leal
April 24, 2025
"Agent Zandra was an amazing help. Quality of service. Agente Zandra fue de gran ayuda. Servicio de calidad"
"Muchas gracias por su reseña de 5 estrellas. Agradecemos su confianza y preferncia por nuestra oficina. "
Ricardo Cidade
April 23, 2025
"I have State Farm for years in Florida and 7 months ago I reached to Jacob (Jake) in the Virginia Beach office because I had acquired a car to be licensed in VA. Jake was amazing from the first phone call and he never looked back on his personal service to me. Since then I’ve purchased another car and back in Florida again but Jake followed me with his personal service to the end. Today I had the pleasure to speak with Zandra in the absence of Jake, and there you have another jewel of service, so attentive to my needs. So if you are looking for an insurance agent, look no further because you’ll be disappointed, for sure nothing like that here in Florida. Thank you both for everything."
"Ricardo, thank you for your review! I am so glad Jake & Zandra have taken such good care of you here in VA. We value your busines & thank you for choosing us. They both love you & you get five stars from us too. We appreciate customers like you. "
Jennifer Coradi
April 10, 2025
"Paula Faivre with State Farm is an absolute gem. I had the pleasure of speaking with Paula recently about switching my insurance policies, and let me tell you, it was a game-changer. Not only was she incredibly kind and patient, but she also took the time to educate me on both my home and auto insurance in a way that actually made sense!!! I was shocked (and honestly a little frustrated) to learn just how much I’ve been overpaying. Full disclosure, I used to think insurance agents were like used car salesmen or those late-night ambulance-chaser lawyers. But Paula, she’s in a league of her own. Honest, compassionate, and truly invested in helping people! If you're even thinking about your insurance coverage, do yourself a favor and give Paula a call. You won’t just save money you’ll gain peace of mind, probably a friend and a new appreciation for what insurance actually is."
"Jen you are such a joy to work with, the feeling is mutual. Enthusiastic & smart, I really enjoy working with you. Thank you so much for your kind words. Im blessed to work with people like you. "
Avery “smav32” R
March 21, 2025
"Update: My experience took a turn for the worse, as they demonstrated unprofessionalism. Initially, they were pleasant to secure my business, but after four months when I began inquiring, they treated me poorly. I will be relocating my business to an alternative location and advise others to avoid this site. I am extremely disappointed, to say the least."
"Wow Avery thank you!! We will take 10 stars 🌟 I appreciate you recognizing Jake & Monica because they really do care about providing exceptional service. We are so thankful for your business."
ERIC OSBORNE
March 18, 2025
"Annia is amazing, went above and beyond with providing the BEST customer service. She was very transparent throughout the whole process, thank you so much! You guys have a winning team!"
"Thank you for recognizing Annia. She really does care. We all work hard to support each other & every customer so your experience matters to us. "