State Farm® Insurance Agent Paula Faivre
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brendan Powell
April 21, 2026
"Annia was very helpful. Websites are nice to get comparisons but it’s nice to work one on one with a helpful human to get everything set for our needs."
"Brendan thank you for that very important point! We agree on both statements. Annia takes pride in helping people and providing thoughtful recommendations and a personal review by a licensed professional is still a valuable service. We are grateful for your review & your business! "
Ersh San Agustin
April 3, 2026
"Ms. Monica was especially kind—she clearly explained everything about my additional car. She was very approachable and answered all my questions and concerns.I wasn’t able to take any pictures because the staff were so easy and pleasant to talk to. I would definitely refer all my friends to come here."
"Oh my gosh this makes me do happy. Thank you so much for your kind review & especially for lifting up Monica. She really loves helping our customers & cares very much about doing a good job. We are grateful for you! "
Laurie Bligh
March 31, 2026
"Zandra Davis was very friendly and helpful."
"We appreciate you Laurie! Especially for recognizing Zandra. She really cares about helping people. Your business means a lot to us!"
Robynn Bailey
March 24, 2026
"I had the pleasure of speaking with Zandra today, and she was super helpful and made my transaction smooth and easy! She answered all my questions and was very patient and understanding. It is so nice to be able to call my local office and not a call center. I’ve been with State Farm for over 30 years and have always had the best experience. Paula and her team are top notch and go out of there way to help you and make you feel like family!"
"Oh my gosh what a wonderful compliment for our team!! We really do care. Thank you so much Robynn! Especially for mentioning Zandra. She works hard to make every customer feel welcome and important. We truly appreciate your business! "
TONI Shuler
February 16, 2026
"Zandra was Fabulous and I Love her pleasant demeanor! I had questions about my policies and she didnt hesitate! This is the place to get your insurance!"
"Oh what a great compliment! Thank you Toni. Zandra works hard to make our customers happy & she really cares about doing a good job. Thanks for recognizing her!! We are grateful for you. "
BriBrilove Xo
January 28, 2026
"Morticia and her team were very nice and welcoming. They set me up with a really good deal so I’m not paying a lot for my insurance and I really appreciate how they made me comfortable as well and taught me the important things that I need to learn about insurance and just saving you more! I really do appreciate them. They even gave me ways to contact them just in case I had any questions that were unanswered!"
"BriBrilove you got me! I think you meant Monica ❤️ We are so thankful for your review & I am so glad you felt welcome. Thats really important to our whole team. Thank you!!"
David Shafer
January 21, 2026
"The staff here are very polite, friendly and knowledgeable"
"David - thank you for the review!! We try hard to be friendly & we are glad you felt that way about us. "
Yang Liu
December 23, 2025
"We had a very smooth experience with Annia, she helped us a lot, we started the quote a little late, but she still got us quick quote and application before Christmas holiday, and explained every question we asked. We really appreciate!"
"Im so glad Annia was able to help you. We are truly grateful for your business. "
Moises Ochoa
December 12, 2025
"Muy buena atención"
"Gracious! "
Melita W
November 26, 2025
"I needed to replace a vehicle and update my address as well. Spoke with a very nice young lady named Monica Artis who help me in just a few short minutes 😀 She also checked to see if I was eligible for any discounts to help me save money on my policy. Thank you so much StateFarm for hiring such a wonderful and knowledgeable young lady. Thanks again Monica!!!"
"Thank you so much for your kind review! We are so grateful for you!"
Maya Tullos
November 6, 2025
"I had a great experience with Monica at State Farm! She was incredibly helpful and informative, taking the time to explain everything clearly and answer all my questions. Monica made the whole process smooth and stress-free — truly excellent customer service! Highly recommend working with her if you get the chance."
"Awww thank you Maya!! She loved helping you. We are so glad to have you in our office. Monica cares very much & Im glad you felt that. Thank you for giving us a review & especially for recognizing her!! ✨️"
M Moon-Morrison
November 5, 2025
"Miss Monica was soooooo sweet and attentive ! Literally the best , thank you so much again !!!"
"We agree! She is sweet & attentive. Thank you for recognizing her in your review. She cares about doing a good job & we love that she made your feel valued. Thanks for the review!! We are grateful for your business. "
Erykah Hopkins
November 4, 2025
"Mrs.Monica was very helpful & went out her way too make sure I was satisfied with the service I needed done . State-farm made a great choice having her apart of their team too help clients like myself 😊 keep up the great work ."
"Such a wonderful compliment for Monica. Thank you Erykah! She really does care about our customers so thank you for recognizing her. We will take good care of you. Thank you for trusting us!"
LeMont Grandison
October 9, 2025
"Eric was great worked very hard to get me straight i most definitely appreciate his professionalism and patience."
"LeMont thank you for your compliments on Eric. He was looking forward to your post w a picture lol!! He enjoyed meeting you & we truly appreciate your business. We will take good care of you! "
Dawn White
September 30, 2025
"Eric was very thorough with assisting me with a great rate for my auto insurance making sure my policy suited my needs."
"Dawn thank you so much for recognizing Eric & for your review. Eric really cares about providing good service & I am so glad he was able to help you. Thank you for trusting us with your insurance needs. We will work hard to keep you happy. "
Scott Lee
September 23, 2025
"Much appreciation to Eric for his help in finding us a much more affordable car insurance through State Farm. His communication was superior and was very personable to work with. Because of the ease and savings, we have switched agents and home policies over to Eric. Looking forward to working with this office!"
"Scott thank you for recognizing Eric! He really does care about doing a good job & taking care of people. We are truly grateful for your trust & your business. "
Hector Orozco
September 19, 2025
"Good afternoon. I would like to express my sincere gratitude for the assistance I received today. The service provided was of excellent quality, and I am very satisfied with the guidance I was given to use the platform and obtain my car insurance. I truly appreciate the dedication and attention of the representative who assisted me."
"Thank you Hector! We are very thankful for your kind words & grateful for your business. We do care & we try to give each customer a good experience. We appreciate customers like you!"
Alex Domino
September 9, 2025
"I requested some changes to my Insurance declaration pages and Monica artis and Paula handled it and delivered it to me within 24 hours. We had to make a change and that too was taken care of very quickly. I couldn’t be happier with their services. Very professional and very nice over the phone and very quick to respond. Thank you so much."
"Alex, you are so easy to work with, we appreciate you! Thank you for taking time out of your day to give us five stars and especially for recognizing Monica. She really does care about providing good service. Thank you again!! "
esther paredes Cerdan
August 22, 2025
"Buena communicadora y una gran persona!"
"Thank you Esther!! We appreciate you & are grateful for your positive review ✨️"
Jared
August 1, 2025
"ms. annia and ms paula are amazing! awesome! they’re doing a great job with their work. what i like about them are their patience, compassion, humility, respect and most important of all when it comes to auto insurance is “HONESTY”"
"Wow Jared, thank you so much for your review. You are so polite & easy to talk to, we love customers like you. I am so glad we were able to help you & thank you for putting your trust in us. "
Matthew Burns
July 31, 2025
"Let me start off saying, I have used State Farm in Virginia Beach for my 23462 address in the last 2-3 years; having success! Moving from a four bedroom house on acres, to now my own estate. This team is great, I cannot thank them enough for their time and patience. I wouldn’t recommend anyone else."
"Matthew we truly appreciate you taking time to review your coverage with us & to leave us a review. You are hard working & we value your time. We are here with you as you continue to succeed & look forward to being with you along the way. Thank you for your kind words!"
C Goodwyn
July 30, 2025
"I got full coverage auto insurance and Jake who helped me was super friendly and helpful. He got me the best price I could have asked for, while making sure all my needs were met. He really helped out with information I needed and made my day by getting me covered the same day so I could drive off with the new car I was getting later that day!"
"We hope you love your new car! Thank you for leaving such a great review & especially for mentioning Jake. Im so glad he took good care of you & made your day. We appreciate your trust & your business!"
J Allmond
July 28, 2025
"Today I called for auto quote and got the best experience I’ve ever had with an insurance company ever. My agent name was Jake super professional and business oriented. The price was immaculate and the customer service was out the roof. If you guys have to call State Farm ask for Jake, he’s super cool A very respectful and polite. I feel like I’m friends with my insurance agent now."
"Jay, thanks for this wonderful review. Especially for calling out Jake. He is really that cool & we love him too. Im so glad he made your experience good. We will take good care of you here. Thank you for trusting us with your insurance needs. "
Larry Artis
June 27, 2025
"Monica A helped me with every question I had and made the process so easy and great for me. She is so kind and helpful"
"Thank you Larry! Monica cares very much about doing a great job so thank you for recognizing her work. We appreciate you!"
vero
June 18, 2025
"Apenas empecé con mi aseguranza y Annia Paula me llamó ayudándome como nueva clienta, me ayudó y resolvió todas mis dudas, sin duda un trato excelente y 100% en español, gracias!"
"We appreciate you! Thank you for recognizing Annia. She works very hard to make each new customer feel welcome. You mean a lot to us. "